As the business owner, one of your core responsibilities is to lead the business towards even greater success in the future. By setting a vision (an intangible dream for the …
Ensure your business operates brilliantly whether you are there or not
While it’s absolutely true that the most important business activity of your business is sales and marketing, it’s also vital to ensure the service exceeds the clients’ expectations. A bad …
Systemise to delight clients
Clients love consistency. They like their experience to be the same every single time they use your support. And the only way that can be achieved is if you design …
