Fire a client

It’s time to fire that bad client

Paul GreenUncategorized

3 steps to a holiday

How to take a 3 week holiday with no calls from the office

Paul GreenUncategorized

At my MSP Mastermind a few weeks ago, one of my clients was talking about the three week break he’d recently taken from his business. His trip abroad was a …

Nuts

Do you employ any Sales Prevention Officers?

Paul GreenUncategorized

An extraordinary event happened to me last week. My car was low on diesel, so I popped into my local Esso garage on the way home. The woman behind the …

Disengaged staff

The warning signs your staff are disengaging

Paul GreenUncategorized

I’ve written previously about the three types of staff you have within your business: Engaged: Your very best staff who you can rely on whatever the circumstances. Not engaged: People …

Stress

When your business creates long-term stress

Paul GreenUncategorized

Slightly off-topic, but I’m having a hell of a stressful week. And it’s only Wednesday morning. Nothing to do with my work with IT support owners. I’m quite heavily into …

Delegate

You have to DOA so you don’t end up DOA [updated for 2023]

Paul GreenUncategorized

You know what DOA means, don’t you? You hear cops talking about it in TV crime shows: “He was DOA”. Dead. On. Arrival. And it’s what you will be, as …