For the first few years of my sole business journey I was a terrible worrier. I would lie awake at 3am worrying whether this client or that client was going to leave
What do you see here?
Some people see an acorn; Some people see squirrel food; Others see it as a potential oak tree; And others still, see a potential forest in waiting.
The wonderful power of DOA (not Dead On Arrival)
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How to take a 3 week holiday with no calls from the office
At my MSP Mastermind a few weeks ago, one of my clients was talking about the three week break he’d recently taken from his business. His trip abroad was a …
Do you employ any Sales Prevention Officers?
An extraordinary event happened to me last week. My car was low on diesel, so I popped into my local Esso garage on the way home. The woman behind the …
The warning signs your staff are disengaging
I’ve written previously about the three types of staff you have within your business: Engaged: Your very best staff who you can rely on whatever the circumstances. Not engaged: People …
When your business creates long-term stress
Slightly off-topic, but I’m having a hell of a stressful week. And it’s only Wednesday morning. Nothing to do with my work with IT support owners. I’m quite heavily into …
You have to DOA so you don’t end up DOA [updated for 2023]
You know what DOA means, don’t you? You hear cops talking about it in TV crime shows: “He was DOA”. Dead. On. Arrival. And it’s what you will be, as …
The most important figures to track (how much money you take home)
I’m reading a very entertaining business autobiography at the moment about the founder of Iceland (yes the supermarket): Best Served Cold by Malcolm Walker.
