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Episode 52 includes the critical difference between marketing strategy & tactics, the power of selling outcomes and how to be seen as a real leader
How MSPs can find + properly brief a virtual assistant
If you’ve got to the end of another week, and you’ve got a bunch of tasks that you just haven’t completed, it’s time to start doing things differently
Episode 46: So which is the best PSA?
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Episode 46 includes comparing PSAs, driving website conversions and how to overcome sales objections
Episode 44: 3 tier selling helps MSPs sell more
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Episode 44 includes how to sell more using 3 tiers, why you should make your MSP run without you and the increased importance of branding
Episode 42: SPECIAL EPISODE: How this MSP built his business
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Episode 42 is podcast special – a deep dive into one MSP’s business, to learn how they focused on growth and enjoyed impressive results
Episode 38: How MSPs can offer killer deals without looking cheap
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Episode 38 includes the best way to offer sales incentives to your prospects, an expert talking about how to improve employee retention and tools to run a marketing audit on your competitors
Back to the office? Don’t let your staff slip back into bad habits
WFH is still a big thing – and will be for years (if not forever). But for many, office lights are being switched on again for the first time in ages.
Episode 26: How to get your technicians to upsell
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Episode 26 includes how your techs can help you sell more, increasing your fee for adhoc work and ways to differentiate from other MSPs
Episode 25: Looking after your staff now and in the future
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Episode 25 features an HR specialist who, as everyone finds new ways to work, discusses how best to manage a team during the Coronavirus pandemic
12 clever ideas to give your MSP a boost next week
I’ve done a long series of video calls over the last five days with my long-standing MSP clients, plus also a bunch of new MSPs I’ve just started working with