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Episode 204 includes working ON your business little and often, why you should ask new clients for a three-year contract, and growing your business through referral marketing
Episode 203: MSPs: 3 ideas for better LinkedIn engagement
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Episode 203 includes what are YOU using AI tools for, creating engaging content for LinkedIn, and improving your employee and client satisfaction and retention rates.
Episode 202: Ghosted by prospects? Try this
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Episode 202 includes how to encourage ‘ghost’ prospects to re-engage, grow your LinkedIn connections and email database at the same time, and leadership, true client partnerships and the voice of the CIO
Episode 201: How many users till your next technician hire?
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Episode 201 includes how to balance users with tech recruitment, saving time and improving consistency with shortcut apps, and helping your clients get ahead by taking advantage of AI
Episode 200 SPECIAL: 5 times this podcast has changed MSP’s lives
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Episode 200 includes the MSP that grew revenue with stories, the MSP that won a client from cold calling, the MSP that quit a habit and never looked back, the MSP that makes money by sending emails, and the MSP who created the best website.
Episode 199: MSPs: Uncover prospects’ pain points to sell more
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Episode 199 includes improving your productivity by eliminating ‘noise’, selling more by uncovering prospects’ pain points, and communicating effectively with your non-technical prospects
Episode 198: This simple idea will have HUGE impact
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Episode 198 includes keeping your foot on the marketing gas pedal, the huge impact of using personalised video in your prospect and client communications, and protecting your clients from their staff and themselves.
Episode 197: Help techs triage tickets properly
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Episode 197 includes protecting yourself from LinkedIn prospect poachers, helping techs triage tickets properly, and how consultative selling can improve your MSP income.
Episode 196 SPECIAL: Inspirational: How this MSP built his business
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Episode 196 includes an extended interview with MSP Founder and industry expert Scott Riley. Scott discusses his remarkable journey to founding a successful MSP, including the time he worked with The Hoff, how he established his business to be truly client-first, and what happened after he burned through $50,000 of marketing budget and ended up with nothing to show for it.
Episode 195 SPECIAL: The cyber security briefing you need to hear
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Episode 195 includes an extended interview with cyber security expert John Douglas. John discusses the ever-evolving issue of cyber security, as well as recounting his amazing career journey, taking in Japanese motorcycle factories, stock trading floors, and international police investigations into organised criminal networks.