/
RSS Feed
Episode 202 includes how to encourage ‘ghost’ prospects to re-engage, grow your LinkedIn connections and email database at the same time, and leadership, true client partnerships and the voice of the CIO
Episode 201: How many users till your next technician hire?
/
RSS Feed
Episode 201 includes how to balance users with tech recruitment, saving time and improving consistency with shortcut apps, and helping your clients get ahead by taking advantage of AI
Episode 200 SPECIAL: 5 times this podcast has changed MSP’s lives
/
RSS Feed
Episode 200 includes the MSP that grew revenue with stories, the MSP that won a client from cold calling, the MSP that quit a habit and never looked back, the MSP that makes money by sending emails, and the MSP who created the best website.
Episode 199: MSPs: Uncover prospects’ pain points to sell more
/
RSS Feed
Episode 199 includes improving your productivity by eliminating ‘noise’, selling more by uncovering prospects’ pain points, and communicating effectively with your non-technical prospects
Episode 198: This simple idea will have HUGE impact
/
RSS Feed
Episode 198 includes keeping your foot on the marketing gas pedal, the huge impact of using personalised video in your prospect and client communications, and protecting your clients from their staff and themselves.
Episode 197: Help techs triage tickets properly
/
RSS Feed
Episode 197 includes protecting yourself from LinkedIn prospect poachers, helping techs triage tickets properly, and how consultative selling can improve your MSP income.
Episode 196 SPECIAL: Inspirational: How this MSP built his business
/
RSS Feed
Episode 196 includes an extended interview with MSP Founder and industry expert Scott Riley. Scott discusses his remarkable journey to founding a successful MSP, including the time he worked with The Hoff, how he established his business to be truly client-first, and what happened after he burned through $50,000 of marketing budget and ended up with nothing to show for it.
Episode 195 SPECIAL: The cyber security briefing you need to hear
/
RSS Feed
Episode 195 includes an extended interview with cyber security expert John Douglas. John discusses the ever-evolving issue of cyber security, as well as recounting his amazing career journey, taking in Japanese motorcycle factories, stock trading floors, and international police investigations into organised criminal networks.
Episode 194 SPECIAL: Could your MSP survive losing 50% of revenue?
/
RSS Feed
Episode 194 includes an extended interview with MSP MD Henry Duncombe. Henry shares his story, from joining the business as an engineer to becoming its MD, including the measures he took to ensure the survival of his MSP following the loss of a £4.5 MILLION client.
Episode 193: How to hire Gen Z technicians
/
RSS Feed
Episode 193 includes the things you love and hate about your MSP, the power of in-person proposals and scheduled follow-ups, and the importance of authenticity when hiring or marketing to Gen z
