Episode 78 includes how to make content generation so much more enjoyable and why you need an operating system for your MSP
Episode 77: Public service announcement for MSPs: Take a holiday
Episode 77 includes why you MUST take a holiday to grow your MSP, discover the hidden issues with Microsoft 365 and the power of trust badges
Episode 76: 9 critical areas to build a multi-million $$$ MSP
Episode 76 is a special episode in which Paul talks to an MSP owner who created a multi-million dollar business with a very small team
Episode 75: How to pick a vertical for your MSP
Episode 75 includes why you should try finding a niche, should you employ a marketing agency and there’s an expert on working with goals
Episode 74: A roadmap for your MSP’s development
Episode 74 includes the best kind of plan for your business, what do your signals say about your MSP and there’s an inspirational special guest
Episode 73: Stop your MSP’s staff repeating the same mistakes
Episode 73 includes how to run a more reliable MSP, why your ‘happy balance’ is important and the importance of pricing
Episode 72: How to convert break/fix clients to managed services
Episode 72 includes how to grow your recurring revenue from break/fix clients, more tips for recruiting the best phone person and future insight from a helpdesk expert
Episode 71: Do you procrastinate? Get back to me on that one…
Episode 71 includes how to get more stuff done, why you should delegate slowly and how to grab attention on video calls
Episode 70: Stop using the words “users” and “tickets”
Episode 70 includes the worst words to strip out of your marketing, the best meetings to move your MSP forward and how to sell more via Zoom
Episode 69: This should be your MSP’s marketing funnel
Episode 69 includes the elements you need to build a marketing funnel, a game to play with your team to boost productivity and some new revenue stream ideas for your MSP