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MSPs: Why "we're different" doesn't work as a differentiator (and what to say instead)

MSPs: Why “we’re different” doesn’t work as a differentiator (and what to say instead)

Paul Green June 25, 2026Uncategorized

“We’re different”. “We’re proactive”. “We care about our clients”. YAWN! Every MSP says this. They do not emotionally influence prospects at all. Rather than making claims like these, show them proof instead. Here’s how

Building trustGet new clientsSocial proofWebsites & traffic
How to run a perfect MSP discovery call (in just 15 minutes)

How to run a perfect MSP discovery call (in just 15 minutes)

Paul Green June 18, 2026Uncategorized

The best discovery call isn’t a sales call. It’s a 15 minute conversation where you talk as little as possible. Here’s exactly how to run one, including the three questions you must ask.

Get new clientsMarketingPhone callsSales
Does AI recommend your MSP? Here’s how to make sure it does

Does AI recommend your MSP? Here’s how to make sure it does

Paul Green June 11, 2026Uncategorized

In the old days, someone Googled “IT support near me” and clicked a few links. Now they open their fave AI tools and ask for a very specific recommendation, for their specific problem. Is your MSP one of the names that comes back? Here’s how to stack the odds in your favour.

Get new clientsMarketingSEOWebsites & traffic
MSPs: Why prospects say yes to a $500 audit but won’t sign a $4,000 a month contract (and what to do about it)

MSPs: Why prospects say yes to a $500 audit but won’t sign a $4,000 a month contract (and what to do about it)

Paul Green June 4, 2026Uncategorized

Most MSPs ask prospects to go from “interested stranger” to “signed long-term contract” in one leap. For a most of them, that leap is waaaaaaaaaaaay too big. Here’s an easy way to fix that.

Building trustGet new clientsMarketingSales
The 10 essential blocks of a high performing MSP homepage

The 10 essential blocks of a high performing MSP homepage

Paul Green May 28, 2026Uncategorized

I’ve reviewed hundreds of MSP websites. And I keep seeing the same frustrating problems which stop a website from generating leads. So I built a framework to help MSPs get this right. Here are the 10 essential blocks every MSP homepage needs. How does yours score?

Building trustGet new clientsMarketingWebsites & traffic
Paul Green, Dave Sutton and James Steel

If you only have 20 minutes for MSP marketing, watch this… with Dave Sutton & James Steel

Paul Green May 21, 2026Uncategorized

Good marketing is boring! In this interview Dave Sutton and I get into why consistency beats tactics every time

Guest appearances
Laura Johns and Paul Green

Why your MSP’s marketing isn’t working… with Laura Johns

Paul Green May 21, 2026Uncategorized

I’m interviewed by Laura Johns about why most MSP marketing doesn’t work. It’s all to do with getting the foundations right

Guest appearances
Co-managed IT deep dive: Why your B2B marketing actively repels IT directors (& what to do instead)

Co-managed IT deep dive: Why your B2B marketing actively repels IT directors (& what to do instead)

Paul Green May 21, 2026Uncategorized

If you know that co-managed IT is the right strategic direction for your MSP but you’re not sure how to find IT directors and get their attention, this is the answer.

Co-managed ITGet new clientsMarketing
36 hours in the mind of a prospect (and what it means for your MSP)

36 hours in the mind of a prospect (and what it means for your MSP)

Paul Green May 14, 2026Uncategorized

John owns a manufacturing business. 38 staff. A production line that runs six days a week. And this Monday at 7.14am, he decided to fire his MSP. He just hasn’t told them yet…

Building trustGet new clientsMarketing
Is keeping up with MSP news making your head (literally) explode?

Is keeping up with MSP news making your head (literally) explode?

Paul Green May 7, 2026Uncategorized

If you find it really hard to keep up with everything that’s happening in the World of MSPs, this could be very helpful. Oh, and it’s free.

Leadership & managementMarketingMindset & growth strategy
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Latest content

Latest content

  • MSPs: Why “we’re different” doesn’t work as a differentiator (and what to say instead)
  • How to run a perfect MSP discovery call (in just 15 minutes)
  • Does AI recommend your MSP? Here’s how to make sure it does
  • MSPs: Why prospects say yes to a $500 audit but won’t sign a $4,000 a month contract (and what to do about it)
  • The 10 essential blocks of a high performing MSP homepage
  • If you only have 20 minutes for MSP marketing, watch this… with Dave Sutton & James Steel
  • Why your MSP’s marketing isn’t working… with Laura Johns
  • Co-managed IT deep dive: Why your B2B marketing actively repels IT directors (& what to do instead)
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