Back in 2007 in my first business, I had two or three members of staff, but I was still working 70 to 80 hours a week. The business wasn’t growing. And my personal income had plummeted. Those were crazy times! Here’s what I did to turn it around.
Which social media platforms should your MSP actually be on?
LinkedIn. Facebook. YouTube. X. Instagram. TikTok. Threads. Which ones should your MSP be on? And which are a waste of your time. Here’s my verdict on every platform, one by one…
Your MSP’s Google reviews are sitting there doing nothing
Most MSPs collect Google reviews and then leave them sitting there doing… nothing. Here are six places where they should be working harder for you.
My 5 step format for a perfect MSP case study
For your MSP, reviews and testimonials are great. But the most powerful form of social proof is a case study. Use this format to create case studies that make prospects drop to their knees and beg to work with you.
MSPs: Please. Take. A. Week. Off. And your business will grow faster (pinky promise)
Here’s why regular time off is an underrated growth tool for MSP owners (plus a challenge for you to take off at least 6 weeks a year).
MSPs: What your competitors are doing that you can’t see
I know two types of MSP owner: The one who never checks competitors’ websites, and the one who CAN’T STOP checking them! IMHO both of these approaches are wrong. Here’s my suggested middle ground, plus 6 tools to do the watching for you
5 new things on LinkedIn (and what they mean for your MSP)
LinkedIn has been shipping new features in a frenzy. Nine in the last few weeks alone (someone clearly wants a promotion). Let me tell you which ones matter most for your MSP
MSPs: Why “we’re different” doesn’t work as a differentiator (and what to say instead)
“We’re different”. “We’re proactive”. “We care about our clients”. YAWN! Every MSP says this. They do not emotionally influence prospects at all. Rather than making claims like these, show them proof instead. Here’s how
How to run a perfect MSP discovery call (in just 15 minutes)
The best discovery call isn’t a sales call. It’s a 15 minute conversation where you talk as little as possible. Here’s exactly how to run one, including the three questions you must ask.
Does AI recommend your MSP? Here’s how to make sure it does
In the old days, someone Googled “IT support near me” and clicked a few links. Now they open their fave AI tools and ask for a very specific recommendation, for their specific problem. Is your MSP one of the names that comes back? Here’s how to stack the odds in your favour.